Improve Visibility by Rejecting Bogus Status Updates

A status should communicate one of three different states:

  • Progress is moving forward as planned.
  • Progress is moving forward but there are some blockers hindering current or future progress.
  • The team is blocked and not making progress.

Status reports are often vague to avoid conflict.

In this case, Mark doesn’t want to appear to be accusing Susan of being non-cooperative, especially since he trying to persuade her of something. To work around this I recommend coaching your team to close discussions with a “What should my status be?” question.

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Travis Newcomb

Travis Newcomb

Thoughts on the personal & leadership challenges faced in rapidly growing organizations. (Apple, Chime, Eventbrite, Cisco, …)