Execute Better and Improve Team Morale by Overcoming Your Fear of Conflict.

The discussion is tense and Laura, the head of support, interrupts “Everyone take a deep breath. I’m sensing a lot of tension right now and I think we need to take a few minutes to calm down.” At that point in my career I’d never heard a leader talk directly about emotions in a meeting… and I was floored. Her interjection had the immediate affect of calming the room down by introducing some empathy into the conversation.

This interaction inspired me to think more deeply about conflict.

Conflict is only constructive when it is surfaced.

Enduring conflict leads to compounding friction.

Leaders tolerate conflict for three primary reasons.

Leaders don’t know how to start.

Leaders fear emotional consequences.

Lack of trust

Ultimately, it comes down to fear.

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Travis Newcomb

Thoughts on the personal & leadership challenges faced in rapidly growing organizations. (Apple, Chime, Eventbrite, Cisco, …)